Shared incident records for service businesses

IncidentXchange helps appointment-based businesses record and check factual client incidents before accepting bookings.

Reduce No-Shows

Check if a prospective client has a history of missed appointments before confirming a booking.

Reduce Payment Disputes

Know about prior chargebacks or unpaid fees so you can set appropriate payment terms.

Protect Staff

Be aware of prior abusive behaviour to take appropriate precautions for your team.

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A member-submitted incident reporting tool for operational risk management.

  • — Closed member network
  • — Factual records only
  • — No scores, no public reviews